Last Update: May 5, 2016
To take advantage of some of the features of the Website you will have to provide us with your Personal Information. We need to collect, use and disclose your Personal Information when you purchase the English Bay Products and Services and, if applicable, when you create an account with us.
“Personal Information” may include, but is not limited to, a person’s name, email address, residential address, telephone number, payment card information, transaction history and other billing information.
Collection of Information
We collect and store information, which may include Personal Information, for the following purposes:
to process transactions for the English Bay Products and Services through the Website;
to provide a user with the English Bay Products and Services;
to manage an individual’s account with English Bay;
to respond to inquiries about English Bay and the Website made through the Website;
to troubleshoot problems with the Website and the English Bay Products and Services and to improve the Website and the English Bay Products and Services;
to conduct marketing, including promotional activities such as sending newsletters;
to conduct surveys; and
to take any other action required or permitted by law.
We use “cookie” technology to ensure secure navigation of certain parts of the Website. Cookies are small amounts of data that are transferred from English Bay’s server to your computer’s hard drive for record-keeping purposes. If you do not wish to accept cookies, you have the option of blocking or disabling cookies. However, please be aware that you will be unable to access certain parts of the Website if you do block or disable English Bay’s cookies.
Choice and Opt-Out Options
English Bay does not collect Personal Information through the Website unless users choose to provide it. If you do not wish to have English Bay collect your Personal Information through the Website, you can choose not to do the following:
provide your email through the Website;
create an account through the Website;
purchase any of the English Bay Products and Services through the Website;
seek troubleshooting help through the Website;
provide feedback to English Bay through the Website; or
participate in surveys or promotions.
Use of Personal Information
We will use the Personal Information received through the Website for the various purposes outlined above under “Collection of Information”.
By providing Personal Information through the Website, you acknowledge and agree that we may use the Personal Information for the purposes set out herein.
Disclosure of Personal Information
English Bay does not sell, rent or share its customer lists to third parties for marketing or commercial purposes.
Protection of Personal Information
English Bay has implemented reasonable physical and technical measures to protect Personal Information obtained through the Website against loss or theft, unauthorized access, use or disclosure. For further information on how we protect Personal Information, contact us using the information listed below under “Questions or Comments”.
Retention of Personal Information
We may keep Personal Information obtained through the Website for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected or for such longer period as may be required or permitted by applicable laws and regulations and your consent to such purpose(s) remains valid after termination of our relationship with you.
Currently, English Bay retains all Personal Information collected by, or provided to, it on secure servers in Canada and the United States. As English Bay and some of English Bay’s third party service providers may store information received from users (including Personal Information) outside of Canada, and under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies, regulatory agencies or security authorities in those other provinces or foreign jurisdictions may be entitled to access users’ Personal Information.
We will try to ensure that the Personal Information obtained through the Website is accurate and complete. You can help English Bay maintain the accuracy of your Personal Information by notifying English Bay of any changes to such information and by updating your account.
You are responsible for ensuring that all information created through your use of the Website and the English Bay Products and Services is accurate, reliable and complete. You should verify all such information and should consult with a professional before relying upon the information. The use of information created from the Website and the English Bay Products and Services is at your own risk.
The Website is intended for general audiences but is not to be used by individuals under 18 years old (“minors’). We do not knowingly collect Personal Information from anyone under the age of 18. If you become aware that your child has provided us with Personal Information without your consent, please contact us at the email address below. If we become aware that a minor has provided us with Personal Information without parental consent, we take steps to remove such information and terminate their account.
Questions or Comments